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In Part 1 we explored what a social network is and developed some categorisations. In Part 2 we assessed the relevance to the enterprise in terms operational impact of each of these categories. [...]

In Part 1 we explored what a social network is and developed some categorisations. In Part 2 we assessed the relevance to the enterprise in terms operational impact of each of these categories. [...]

This is a series of posts we’re going to give you some insight into the usefulness of social networks beyond the marketing department; how they can change the way you operate your business [...]

This week we’re excited to have Euan Semple sharing his insights on the use of social tools in business. Many companies are nervous about the use of social tools in the workplace. Not only [...]

This week we’re excited to have Jim Cahill from Emerson sharing his thoughts on Problem Solving Through Social Networks. It was great meeting Ben Widdowson and participating with him on a [...]

This week we’re really excited to have Jon DiPietro sharing his expert insights on the relationship between Social Media and Mobile. Social media “jumped the shark” years ago and is now a [...]

A relatively minor release this week. Users will now show in the Hub and in Chat as either ‘online’ or, if they’ve been inactive for a few minutes, ‘away’. When a [...]

Many organisations are asking how web 2.0 techniques of personalization and community working can be leveraged promote efficiency and innovation. As yet, this ‘social’ capability is not present [...]

In this six part series, we explore how Operational Intelligence Centre (OIC) implementations can be complex and often fail to address the challenges they initially set out to solve. Here are our [...]